Wikora
Internal Ops

The internal wiki that answers back.

Stop the constant Slack interruptions. Wikora transforms your team's scattered documentation into an instant, grounded AI answer engine.

  • Reclaim hours lost to repetitive internal pings
  • Ramp up new hires without constant shadowing
  • Ensure a shared understanding across every department
Team Knowledge Portal
JD
"What is the policy for requesting a new software license for our team?"

To request a new software license, you must submit a ticket via the IT Portal. Purchases over $50/mo require approval from your department lead.

Source: Internal IT Procurement Policy
AI
The Problem

Static documentation is a scaling bottleneck.

As your team grows, the cost of "not knowing" increases. Traditional wikis and Slack pings can't keep up with the speed of operations.

Slack & Teams interruptions

Subject matter experts spend up to 25% of their day answering the same process questions over and over on chat.

The 'Tribal Knowledge' silo

Crucial operational context lives in the heads of senior employees, creating single points of failure if they leave or are OOO.

Outdated wiki pages

Documentation is often stale and fragmented across Confluence, Notion, and local files, making 'the truth' hard to find.

Onboarding dependency

New hires are forced to shadow busy agents for weeks because they can't self-serve basic 'how we do it' answers.

Inconsistent execution

Processes are performed differently across teams because the latest SOP hasn't been effectively distributed.

The search frustration

Keyword-based search returns hundreds of results, forcing employees to read multiple documents just to find one detail.

Operations

The "Interruption Tax" is costing you deep work.

Every "Quick question?" Slack message triggers a context switch that takes an average of 23 minutes to recover from. Wikora acts as a frontline shield for your most valuable team members.

1

Frontline Defense

Wikora answers 60%+ of routine operational questions before they reach a human SME.

2

Deep Work Protection

Give your engineers and leads the headspace to build, not just respond.

3

Asynchronous Certainty

Team members get answers at 2 AM without waiting for a colleague in another time zone.

Daily SME Interruption Loop

"Hey Sarah, where do we keep the updated deployment checklist?"

"Quick one: How do I request a staging environment refresh?"

With Wikora:

"Deployment checklists live in the /ops/deployments folder. You can request a refresh via the /cli refresh command. [Source: Ops Handbook v2]"

Workflow

How process becomes knowledge.

Import Docs

Sync your Notion pages, Google Drive folders, or Markdown repositories.

Ask Questions

Ask anything from process lookups to policy details in plain English.

Verify Sources

Every answer includes direct citations to the original document.

Continuous Edge

Identify documentation gaps by seeing what the team is asking but can't find.

Why static wikis aren't enough.

Knowledge isn't valuable if it stays buried in a folder. Wikora bridges the gap between storage and retrieval.

Search returns documents.

Standard search forces your team to hunt through three 20-page documents to find a single approval limit. It wastes time and creates frustration.

Wikora returns answers.

Wikora synthesizes the relevant sections from those same documents into a single, concise answer—grounded in facts and cited for absolute internal trust.

Organization

A home for every team's context.

Feed Wikora the documents your team actually uses. Separate them into collections for granular access control.

  • Procurement and expense policies
  • Vendor management SOPs
  • Office security and access logs
  • Crisis management playbooks
  • Approval threshold matrices

Self-serve ramp up

New hires can ask Wikora 'How do I set up my VPN?' or 'Who is our Slack admin?' without feeling like they are bothering their mentor.

24/7 Mentor Access

Whether they are in San Francisco or Singapore, new employees have instant access to the collective knowledge of the team.

Consistent Training

Every new hire learns the same current process, rather than different versions from different mentors.

Onboarding

Reduce shadowing by 40%.

Empower new hires to find their own answers from the first hour. Wikora doesn't replace mentorship—it makes it more efficient.

Scenarios

Real team questions Wikora answers.

Onboarding

"Where can I find my first week's 1-on-1 schedule?"

Processes

"What is the policy for expense reimbursements over $200?"

Tools

"How do I get access to the production monitoring dashboard?"

Governance

"Who is the primary owner for our GDPR compliance documents?"

Onboarding

"What is the dress code for our upcoming team offsite?"

Processes

"How do I trigger an emergency rollback for the API?"

Tools

"What is the Slack command to request a new Jira ticket?"

Governance

"What are the data retention requirements for customer logs?"

Approvals

"Who needs to approve a discount greater than 20% for a client?"

Handovers

"Where is the transition document for the Cloudflare project?"

Access

"How do I reset my SSO credentials for the first time?"

Onboarding

"Where are the recordings for the last three town hall meetings?"

Impact

A calmer, more efficient workspace.

Fewer Slack pings

Teams stop relying on chat for routine information lookups, allowing experts to stay focused.

Faster decisions

Managers can make calls faster when they have instant access to current policy and data context.

Consistent answers

Regardless of which team member is asked, the answer is always pulled from the same verified source.

Calmer onboarding

New employees feel empowered and self-reliant, reducing anxiety during their first 90 days.

Institutional memory

Knowledge stays with the company, even as people leave, retire, or switch departments.

Single Source of Truth

Wikora creates a gravity well for knowledge, encouraging teams to keep documentation updated.

Common internal concerns.

Pragmatic answers for operators and team leads.

Give your team the gift of deep work.

Stop searching, stop interrupting, and start building. Get your internal knowledge base answering back today.